数字服务退货退款细则

本站向您说明关于非实体数字通信服务退货政策。

1. 数字无形商品的特殊性

VioSMS 提供的是完全基于在线数据调配、秒级时效且消耗网络基站资源的虚拟电话号码服务。,Because our service is entirely digital and relies on third-party telecommunication networks, our return policy differs significantly from physical retail stores.

2. 一经售出,概不支持退换

接码列表呈现了第三方发送来的验证文本后,即视作整个数字商品履行结束,此时即便发生购买者因项目错误、失手删除目标账户等情形,亦不能要求将此号码退回重新购买或获取全额返还。,You cannot 'return' a used number, even if you made a mistake during account creation on the third-party platform.

3. 对接程序 API 责任声明

这一不予退货换货的基本方针,对通过自动对接 API 进行采购的情形同样百分之百适用。,Developers are responsible for ensuring their software correctly requests the required service. Errors in your API script that result in unwanted number purchases cannot be reversed or returned.

4. 失效号码处置

如果拿到的号码确实在规定时间内无法获取任何来自目标应用的短信文本,该商品将自动回滚,余额毫发无损。,If this happens, the target service will refuse to send the SMS. Because the SMS never arrives, the transaction will automatically cancel after the waiting period, and the funds will be returned to your balance. No manual return request is necessary.